If you’d like to contact us, you can do so here! 📧
The Wondermark Brand Dry-Goods Emporium is the in-house merchandise operation of the comic strip Wondermark. All items are designed, shepherded to creation, and placed into envelopes and boxes by Wondermark author David Malki !
We hope you enjoy the many fine items offered here for your perusal, and we appreciate your support of the independent arts!
Shop with confidence –thousands have been served from these far-flung places and many more.
Estimated Time to Receipt.
Most items are shipped from Seattle, WA. Most orders are shipped within a day or two of your order being placed (as inventory and time allow; holidays excepted).
It can take a few days to up to two weeks for domestic orders to arrive, depending on distance and time of year.
International orders occasionally take longer to arrive; this is largely in the hands of your local post office. We regularly ship every sort of item to customers all around the world.
Due to USPS restrictions, currently we are only shipping to the following countries:
USA, Albania, Andorra, Australia, Austria, Belgium, Bulgaria, Canada, China/Taiwan/HK, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Sweden, Switzerland
This list may change without notice and is based on the current list of USPS mail service suspensions.
Due to increased regulatory requirements related to Brexit/VAT, we are currently not shipping physical goods to the United Kingdom.
We are not responsible for any local taxes or customs fees in your country. We suggest taking it up with your government.
If it’s been longer than two weeks and your U.S. order hasn’t arrived, feel free to reply to your order or shipment confirmation email and we’ll let you know if we have any information. Usually all we know is what the tracking tells us, but if we’ve received it back from USPS then we’ll know that (and we’ll contact you to confirm the address for reshipment).
If something is lost or returned to us, we will typically reship it once for free.
If your international order hasn’t arrived, check with your local postal service first before contacting us, using the tracking number provided on your shipping confirmation. Not every country uses those numbers, but most do.
If that doesn’t help, then go ahead and email us so we can decide on the appropriate next steps.
This site uses an algorithm to automatically calculate the cost of postage as well as the cost of shipping supplies such as boxes, envelopes and labels. We do not use shipping charges as a profit center, and if the actual cost to ship your order turns out to be significantly less than you paid, we will refund the difference to you. If you are charged too little for shipping, we will absorb the overage.
However, please note that USPS rates increase annually, and the cost of packaging and supplies fluctuates with the economy, so shipping rates may periodically change without notice.
We accept payment via credit card (processed by Stripe) or PayPal. We are a PayPal Verified Business account holder and operate under the name Malice Corporation.
When you make a purchase, you have the option of enrolling in our periodic Wondermark Circular. This is a periodic email containing promotional discounts, information on new Wondermark products, the occasional flight of fancy, and other potentially-interesting tidbits. If you do not wish to receive the Circular, you may uncheck the opt-in box at checkout, or unsubscribe any time you receive the mailing.
We may also contact you with special information related to your past purchases. These are one-time mailings and happen only rarely.
Most importantly, we are committed to ensuring that you are 100% satisfied with your Wondermark purchase. If you have any questions or comments, either about our policies, about a product, or about an order, please feel free to email us or submit our contact form, and we’ll get back you you as soon as we can.
We are eager to hear if you enjoy your Wondermark products, and welcome all feedback of any sort.
Note: This email address cannot receive solicitation pitches for startups, marketing schemes, plugins, software, affiliate programs, or similar commercial services.
Pitches of this type must be scheduled and our consultation time paid for in advance. If you would like to schedule a 15-minute phone call to pitch your service, you may do so by submitting a payment of $50 using this link. Include your contact telephone number in the notes field.
Do, however, feel free to email with any customer service, wholesale purchasing, or special order inquiries.